PRIVACY POLICY

At Frame Founder Studio, accessible at www.framefounder.com, we prioritize your privacy and the protection of your personal data above all else. This Privacy Policy clearly outlines the information we collect, how we utilize it, and the robust measures we take to safeguard your data. By using our website, you affirm your consent to the practices detailed in this policy.

1. Information We Collect

When you reach out to us regarding our website or services, we confidently collect the personal information you provide voluntarily. This includes, but is not limited to:

  • Personal details: Name, Email address, Phone number, Company name, and other contact details through inquiries
  • Payment information (processed securely via 3rd-party gateway)
  • Project files, footage, and creative assets provided by clients
  • Usage data (cookies, IP address, browser type)

2. How We Use Information

We confidently utilise the information collected for the following purposes:

  • Service Delivery: We are committed to providing, managing, and constantly improving our services for your benefit.
  • Payment Term: To be equipped to efficiently manage all payments and invoices.
  • Customer Support: To communicate project updates and support.
  • Ensuring Legal Compliance: To all about staying on the right side of the law, honouring regulations, and fulfilling our contractual commitments.

3. Data Sharing & Disclosure

  • We do not sell, trade, or rent your personal data to any third party.
  • Your data may be shared only with:
    • Authorised VFX artists working under strict NDA and confidentiality agreements
    • Trusted third-party service providers (e.g., payment processors, cloud storage such as Google Drive, Dropbox, WeTransfer, etc.)
    • Legal or regulatory authorities, if disclosure is required by applicable law

4. Data Retention

  • Client files are retained only for the duration of the project.
  • After project completion & final handover, files are deleted from our systems (unless client requests archival storage)..

5. Cookies & Tracking

  • We use cookies for website functionality & analytics.
  • Clients can disable cookies in their browser.

6. Your Rights

  • Access, update, or delete your data
  • Request a copy of your data

7. Data Security

We implement strict measures to protect your information:

  • All project files are stored on secure cloud servers.
  • Sharing via password-protected links only.
  • Strict internal policies for data confidentiality.

Privacy Policy for Frame Founder Studio

Contact Us

If you have any questions, concerns, or requests about our Privacy Policy, we’d love to hear from you! Don’t hesitate to reach out to us. Your feedback is important.

  • Email: info@framefounder.com
  • Address: Ground Floor, 3/100, Raja Subodh Chandra Mallick Rd, Vidyasagar Colony, Ganguly Bagan, Kolkata, West Bengal, India 700047
  • Phone: (+91) 9046839620

We genuinely appreciate your trust in Frame Founder! Your privacy and data security mean the world to us, and we're committed to keeping them our top priorities. Thank you for being a part of our community!