1. Information We Collect

When you reach out to us regarding our website or services, we confidently collect the personal information you provide voluntarily. This includes, but is not limited to:

• Personal details: Name, Email address, Phone number, Company name, and other contact details through inquiries
• Payment information (processed securely via 3rd-party gateway)
• Project files, footage, and creative assets provided by clients
• Usage data (cookies, IP address, browser type)

2. How We Use Information

We confidently utilise the information collected for the following purposes:

• Service Delivery: We are committed to providing, managing, and constantly improving our services for your benefit.
• Payment Term: To be equipped to efficiently manage all payments and invoices.
• Customer Support: To communicate project updates and support.
• Ensuring Legal Compliance: To all about staying on the right side of the law, honouring regulations, and fulfilling our contractual commitments.

3. Data Sharing & Disclosure

• We do not sell, trade, or rent your personal data to any third party.
• Your data may be shared only with:
  • Authorised VFX artists working under strict NDA and confidentiality agreements
  • Trusted third-party service providers (e.g., payment processors, cloud storage such as Google Drive, Dropbox, WeTransfer, etc.)
  • Legal or regulatory authorities, if disclosure is required by applicable law

4. Data Retention

• Client files are retained only for the duration of the project.
• After project completion & final handover, files are deleted from our systems (unless client requests archival storage)..

5. Cookies & Tracking

• We use cookies for website functionality & analytics.
• Clients can disable cookies in their browser.

6. Your Rights

• Access, update, or delete your data
• Request a copy of your data

7. Data Security

We implement strict measures to protect your information:

• All project files are stored on secure cloud servers.
• Sharing via password-protected links only.
• Strict internal policies for data confidentiality.